Frequently Asked Questions – Paper Crafts Ideas Party Supplies & Digital Templates
At Paper Crafts Ideas, we know parents and party planners have questions before ordering. Here you’ll find answers about digital invitations, editable templates, personalized party favors, shipping, delivery, and custom designs
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How do I receive my digital party invitation files?
Instant access right after purchase. Edit your template in Canva and download as PDF, JPG, or PNG for printing or digital sharing.
Where should I print my digital invitations or party designs?
You can print at home, at a local print shop, or through professional online printing services for the best results.
Can you customize the text, colors, or fonts on my order?
Yes—just send me a message with your request. I offer personalized text, colors, and font changes to match your party theme perfectly.
Can I request a fully custom party favor design (character, theme, or style)?
Absolutely! Share your idea and I’ll confirm availability, pricing, and turnaround. Custom themes (characters, colors, or styles) are available upon request.
Can I add a child’s name, age, or event date to my personalized item?
Yes! Most products are made-to-order and include free personalization with names, ages, or event dates at no extra cost.
How long does it take to receive a customized order?
Production usually takes 5–7 business days for custom party favors and handmade décor. Exact turnaround is listed on each product page.
Do you offer express shipping for party favors?
Yes—options for Standard, Priority, and Express shipping are available at checkout to meet your event deadline.
Where do you ship party supplies from?
ll physical orders ship from the USA with tracking information provided. Digital downloads are delivered instantly via email.
What happens if my custom party order arrives damaged?
If your custom party order arrives damaged, please contact me within 24 hours of delivery and include clear photos of the product and packaging. Since all physical items are shipped through third-party carriers (USPS, UPS, FedEx, etc.), I cannot be held responsible for damages caused during transit. However, I’ll gladly guide you through the carrier’s claim process so you can request a refund or replacement directly from them. For handmade and custom orders, I package items carefully to reduce risks and ensure they arrive safely.
Can I cancel or modify a custom order?
Orders for handmade items can be canceled or updated within 24 hours of purchase. Digital products are not eligible for changes or cancellations once the order is placed.
What is the turnaround time for handmade party favors?
Handmade items usually ship within 5–10 business days, depending on the size and customization of your order. Rush options are available.